Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: June 5, 2025

Information We Collect

Personal Information

When you create an account or use our services, we may collect:

  • Name and email address
  • Profile information and preferences
  • Contact information you provide
  • Payment information (processed securely by third-party providers)

Collectible Information

When you submit collectibles for grading:

  • Images and descriptions of your collectibles
  • Grading submissions and reviews
  • Comments and community interactions
  • Sales history and market data

Usage Information

We automatically collect certain information about your use of our platform:

  • Device information and browser type
  • IP address and location data
  • Pages visited and features used
  • Time spent on our platform

How We Use Your Information

Provide and improve our grading and review services
Facilitate community interactions and discussions
Send important updates and notifications
Analyze usage patterns to enhance user experience
Prevent fraud and ensure platform security
Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Public Information

Information you choose to make public (such as reviews, comments, and collectible submissions) will be visible to other users of our platform.

Service Providers

We may share information with trusted third-party service providers who help us operate our platform, such as hosting, analytics, and payment processing services.

Legal Requirements

We may disclose information when required by law or to protect our rights, property, or safety, or that of our users or others.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

  • • SSL/TLS encryption
  • • Secure data storage
  • • Regular security audits
  • • Access controls

Organizational Measures

  • • Employee training
  • • Data minimization
  • • Incident response procedures
  • • Regular policy updates

Your Rights

You have certain rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal requirements)
Portability: Request transfer of your data to another service
Objection: Object to certain processing of your personal information

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. These help us:

  • Remember your preferences and settings
  • Analyze how our platform is used
  • Provide personalized content and recommendations
  • Ensure security and prevent fraud

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our platform.

Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@eyeappealinc.com

Contact Form: Visit our contact page

Response Time: We typically respond within 48 hours